{"id":21676,"date":"2025-09-21T18:56:21","date_gmt":"2025-09-21T13:26:21","guid":{"rendered":"http:\/\/pulseonline.co\/?page_id=21676"},"modified":"2025-09-21T18:56:21","modified_gmt":"2025-09-21T13:26:21","slug":"industry-first-safe-travel-program-offers-financial-protection-and-24-7-support-for-international-group-tours","status":"publish","type":"page","link":"https:\/\/pulseonline.co\/index.php\/industry-first-safe-travel-program-offers-financial-protection-and-24-7-support-for-international-group-tours\/","title":{"rendered":"Industry-First Safe Travel Program Offers Financial Protection and 24\/7 Support for International Group Tours"},"content":{"rendered":"<p><a href=\"https:\/\/www.hotelierindia.com\/operations\/thomas-cook-india-and-sotc-travel-report-surge-in-indian-holiday-trends-with-longer-immersive-journeys\">Thomas Cook<\/a>\u00a0(India) Limited and its group company\u00a0<a href=\"https:\/\/www.hotelierindia.com\/operations\/thomas-cook-india-and-sotc-travel-report-surge-in-indian-holiday-trends-with-longer-immersive-journeys\">SOTC Travel<\/a>, have launched \u2018TravSure\u2019. This first-of-its-kind, safe travel program reiterates Thomas Cook and SOTC\u2019s customer-first commitment \u2013 and delivers a stress-free journey with comprehensive support and financial protection.<\/p>\n<p><span style=\"color: #0000ff;\"><strong>Filling the gap in emergency travel support<\/strong><\/span><\/p>\n<p>Emergency situations result in significant disruption to travel plans with cascading challenges for customers \u2013 including cancellations, charges and rescheduling.<\/p>\n<p>Understanding the multiple pain-points during emergency situations, TravSure has been meaningfully designed to provide customers with 24\/7 assistance-support via a dedicated representative. Importantly, the program protects travellers from financial burdens by covering costs that arise during such unforeseen events.<\/p>\n<p><span style=\"color: #0000ff;\"><strong>Addressing exclusions of traditional policies<\/strong><\/span><\/p>\n<p>With traditional\u00a0<a href=\"https:\/\/www.hotelierindia.com\/business\/11731-portugal-launches-travel-insurance-for-international-travellers\">travel insurance<\/a>\u00a0policies typically excluding war\/war-like and force majeure scenarios, Thomas Cook &amp; SOTC\u2019s TravSure is a bold industry-first initiative, designed to fill that critical gap and financially safeguard their international group tour customers.<\/p>\n<p>The program offers protection against travel emergencies such as flight suspensions, trip curtailments due to war\/war-like situations, political unrest, riots, airspace closures, etc. TravSure aims at empowering customers: travel with confidence, knowing that you are protected at every step.<\/p>\n<p><span style=\"color: #0000ff;\"><strong>\u00a0<\/strong><strong>Key highlights of TravSure<\/strong><\/span><\/p>\n<p><strong>Free Rescheduling &amp; Refund in emergencies \u2013 of unutilized services<\/strong><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Applicable across Thomas Cook India and SOTC Travel\u2019s international group holidays<\/span><\/li>\n<\/ul>\n<p><strong>Additional Trip Protection<\/strong><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Covers costs for flight rescheduling due to war &amp; war-like disruptions \u2013 for flights booked by Thomas Cook India\/SOTC Travel<\/span><\/li>\n<li><span style=\"color: #000000;\">Hotel stays at the destination\/during transit due to unforeseen emergency situations<\/span><\/li>\n<li><span style=\"color: #000000;\">Coverage limit up to USD 1500 per person for air and land expenses on international group travel<\/span><\/li>\n<\/ul>\n<p><strong>24\u00d77 Customer Support<\/strong><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Dedicated resource offering real-time support for emergencies, changes or queries<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #0000ff;\"><strong>Leadership quotes<\/strong><\/span><\/p>\n<p><a href=\"https:\/\/in.linkedin.com\/in\/rajeev-kale-b52a4626\"><strong>Rajeev Kale<\/strong><\/a><strong>, President &amp; Country Head \u2013 Holidays, MICE, Visa, Thomas Cook (India) Limited, <\/strong>said, \u201cCustomer safety and wellbeing have always been of paramount importance for us at Thomas Cook India. With TravSure, we have taken yet another pioneering step to ensure that our travellers feel protected and supported \u2013 at every stage of their journey. In today\u2019s uncertain travel landscape, assurance is the need of the hour and TravSure aims to provide comprehensive protection and round-the-clock dedicated support, safety and assurance for our international group tour customers. TravSure is more than just a service \u2013 it is a bold step forward in empowering our customers to explore the world with confidence, knowing that they\u2019re backed by the strength of Thomas Cook\u2019s TravSure \u2013 every step of the way.\u201d<\/p>\n<p><a href=\"https:\/\/in.linkedin.com\/in\/sd-nandakumar-8a59ba29\"><strong>S D Nandakumar<\/strong><\/a><strong>, President &amp; Country Head \u2013 Holidays &amp; Corporate Tours \u2013 SOTC Travel,<\/strong> said, \u201cAt SOTC, we understand that today\u2019s Indian traveller is both eager to explore, yet mindful of uncertainties. Our TravSure initiative has been thoughtfully designed to support this mindset. By offering robust protection and assurance, TravSure empowers our customers to plan their dream holidays without the fear of financial setbacks. It is a significant step in reinforcing trust and redefining travel confidence \u2014 ensuring our travellers feel secure, supported and free to focus on the joy of discovery.\u201d<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thomas Cook\u00a0(India) Limited and its group company\u00a0SOTC Travel, have launched \u2018TravSure\u2019. This first-of-its-kind, safe travel program reiterates Thomas Cook and SOTC\u2019s customer-first commitment \u2013 and delivers a stress-free journey with comprehensive support and financial protection. Filling the gap in emergency travel support Emergency situations result in significant disruption to travel plans with cascading challenges for&#8230; <\/p>\n<div class=\"link-more\"><a href=\"https:\/\/pulseonline.co\/index.php\/industry-first-safe-travel-program-offers-financial-protection-and-24-7-support-for-international-group-tours\/\">Read More<\/a><\/div>\n","protected":false},"author":18,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/pages\/21676"}],"collection":[{"href":"https:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/comments?post=21676"}],"version-history":[{"count":3,"href":"https:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/pages\/21676\/revisions"}],"predecessor-version":[{"id":21982,"href":"https:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/pages\/21676\/revisions\/21982"}],"wp:attachment":[{"href":"https:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/media?parent=21676"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}