- Experiential travel is seeing strong demand from Kolkata and the state of West Bengal
- Growth drivers include exclusive Bengali group tours – accompanied by Bengali speaking, experienced Tour Managers; local cuisine on tour
With a strategic intent to capitalise on the strong and growing demand from Kolkata, Thomas Cook (India) Limited, inaugurated a new outlet in the high potential market of Mangoe Lane-Dalhousie Square. In addition to the customers from the city of Kolkata, the new branch will also service customers from the surrounding catchments of Central Kolkata. The new outlet expands Thomas Cook India’s network to 9 locations in the city and state.
In its commitment to enhance access and convenience, Thomas Cook’s new outlet will address diverse customer segments – families, couples, Young India’s, millennials and Gen Z, business professionals and seniors. Thomas Cook’s Dalhousie outlet offers end-to-end travel services: International & Domestic Holidays (Group Tours, Personalised Holidays, Cruises, etc.), Value Added Services like Travel Insurance, etc. Additionally, Thomas Cook’s AI booking platform assists customers in planning their personalized vacations in real time by checking availability, and making reservations in a matter of minutes.
Dalhousie’s position as an important market offers a range of valuable consumer segments, including business professionals, government employees, families, couples, Young India’s millennials and Gen Z, and seniors alike. Thomas Cook’s new outlet offers end-to-end travel services: International and domestic Holidays (Group Tours, Personalised holidays, Cruises, etc.), and Value-Added Services like Travel Insurance.
Kolkata Travel Trends
- Top destinations:
- International: Japan, South Korea, Europe’s Switzerland, France, Finland, Spain-Portugal, Czech Republic-Hungary, Australia, Finland & Scandinavia, USA and Kenya
- Domestic: Kashmir, Ladakh, Himachal, Andamans, North-East
- Holiday duration has increased from 3 days to 5 – 8 days for short trips; from 5 days to 10 -15 days for longer trips
- Emergence of fresh new destinations: Azerbaijan, Georgia, Uzbekistan, Kazakhstan, Vietnam, Japan and South Korea
- Top traveller segments: Multi-generational families, couples, Young India’s millennials & GenZ, GenS (seniors)
- Top source markets for Pujo Tourism: West Bengal Cities like Kolkata, Siliguri & Durgapur & adjoining States Assam, Bihar, Jharkhand & Odisha
Contact Details
Thomas Cook (India) Limited
3 Mangoe Lane, Near Dalhousie
Kolkata-700001
Phone no- 8879893736
Rajeev Kale, President & Country Head – Holidays, MICE, Visa, said, “Kolkata is an important source market for us, and we are witnessing a significant demand from the city. Hence, we are delighted to announce the opening of our Gold Circle Partner franchise outlet at Dalhousie. Strategically chosen for its central location, this new outlet will enhance our ability to serve the growing and diverse needs of customers in the region, offering easy access and seamless services to our customers – right at their doorstep! We also have exclusive Bengali tours with co-travellers from the State, accompanied by a Bengali speaking expert Tour Manager and the comfort of select Bengali cuisine while on tour. On behalf of my Team, I extend a warm welcome to our customers from Kolkata. My Team and I look forward to co-curating memorable holidays for each of our customers – both within India and international.”