All-in-One Forex on the Go: Introducing TC Pay

A cutting-edge, all-in-one mobile Forex app for today’s travellers

Thomas Cook (India) Ltd., has launched TC Pay, a cutting-edge app that brings all forex services into one seamless, mobile-first platform.

Designed for today’s mobile-first Indian traveller, TC Pay enables customers to buy or reload forex cards, buy or sell currencies, and send international remittances — all in one place. It offers an intuitive interface, end-to-end digital fulfilment, real-time card tracking, all-in-one card management and WhatsApp calling for instant support — making forex transactions simple, swift, and secure.

With mobile-based remittances now accounting for 60% of all digital transfers globally (Visa) and 93% of Indian consumers using digital payment methods (Mastercard), TC Pay marks a strategic leap in Thomas Cook India’s digital-first journey, reimagining how forex services are delivered.

Key Features of TC Pay

  • End-to-end digital fulfilment: Aligns with Thomas Cook’s consumer centric Ghar Baithe Forex – offering convenience with the security of digital transactions
  • Buy/reload forex cards, send international remittances (including student fees or transfers to family abroad), and make secure payments—all digitally
  • Smart navigation and “save for future use” features reduce transaction time by at least 30%
  • Video KYC (V-KYC), to follow in the next phase
  • All-in-One Card Management: Easily view card statements, manage card controls – set limits, block a card – all from a single, intuitive interface
  • Virtual Card: Access virtual card instantly for seamless and secure digital payments
  • Multi-Currency Wallet: Load and manage up to 12 global currencies offering flexibility and savings on cross-currency fluctuations when travelling abroad
  • Top-tier security via Biometric Authentication
  • WhatsApp Integration for Instant Support: In-app support with WhatsApp chat and calling functionality ensures instant query resolution and personalised assistance
  • Real-Time personalized deals and offers delivered in-app

Deepesh Varma, Executive Vice President – Foreign Exchange,  said: “With TC Pay we have launched yet another consumer-empowering innovation—offering our range of forex services under one intuitive app, for a truly seamless experience. This strategic move also helps us extend our reach beyond the physical/retail network to unlock new markets. With TC Pay, we intend to lead the transformation of forex in India!”

This launch further strengthens Thomas Cook India’s position as India ka Forex Specialist. The company is the largest non-bank foreign exchange services provider in India, serving over a million customers every year..

Following the integration of Google Pay for forex payments and WhatsApp Calling for real-time customer support, TC Pay is the latest step in the company’s digital-first journey — delivering innovation, convenience, and reach beyond physical branches into new and under-served markets.

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