{"id":13165,"date":"2021-09-17T15:07:40","date_gmt":"2021-09-17T15:07:40","guid":{"rendered":"http:\/\/pulseonline.co\/?page_id=13165"},"modified":"2021-09-19T14:46:03","modified_gmt":"2021-09-19T14:46:03","slug":"peter-says-keep-looking-forward-tough-times-come-and-go-tough-people-always-survive","status":"publish","type":"page","link":"http:\/\/pulseonline.co\/index.php\/peter-says-keep-looking-forward-tough-times-come-and-go-tough-people-always-survive\/","title":{"rendered":"Peter Says &#8212; Keep Looking Forward. Tough Times Come and Go&#8212;Tough People Always Survive"},"content":{"rendered":"<p style=\"text-align: justify;\"><strong><span style=\"color: #0000ff;\">We asked some of the CEOs and Heads in our Company to tell us how they and their teams dealt with the long hiatus,\u00a0the the work-from-home situation, the vast changes that took place from March 2020 onwards.\u00a0 The pandemic hit us, but it also unlocked our strength.\u00a0 \u00a0And our executives kept the organisation together, never failing to motivate their teams and taking care of their staff.\u00a0 Peter Payet, CEO, Desert Adventures Tourism, tells us how it went in their part of the world.<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" loading=\"lazy\" class=\" wp-image-13168 alignright\" src=\"http:\/\/pulseonline.co\/wp-content\/uploads\/2021\/07\/Peter-Payet-photo.jpg\" alt=\"Peter Payet photo\" width=\"559\" height=\"467\" srcset=\"http:\/\/pulseonline.co\/wp-content\/uploads\/2021\/07\/Peter-Payet-photo.jpg 1333w, http:\/\/pulseonline.co\/wp-content\/uploads\/2021\/07\/Peter-Payet-photo-300x250.jpg 300w, http:\/\/pulseonline.co\/wp-content\/uploads\/2021\/07\/Peter-Payet-photo-1024x853.jpg 1024w, http:\/\/pulseonline.co\/wp-content\/uploads\/2021\/07\/Peter-Payet-photo-360x300.jpg 360w\" sizes=\"(max-width: 559px) 100vw, 559px\" \/><span style=\"color: #000000;\"><strong>What, in your opinion, are the top three challenges that you faced in the past year?<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">Last year had many challenges, but I think they can be put into four main categories:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"text-align: justify;\"><span style=\"color: #000000;\">No travel and lockdowns (destination and markets)<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"color: #000000;\">Financial implications (clients and suppliers)<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"color: #000000;\">Business continuity measures and communication (staffing levels, technology, sales &amp; marketing activities)<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">In our daily work we always face different challenges and are, by nature of our business, solutions providers and problem solvers. But at this time, the biggest challenge of all was the fact that we had to face all challenges with the markets, the clients and the\u00a0 suppliers all at the same time. It was a different scenario all together.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><strong>\u00a0What measures did you take to meet these challenges?<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">First and foremost were business continuity measures, where we did come into the situation quite prepared with all our systems being cloud based and accessible. Secondly, quite early on we\u00a0 agreed upon, and implemented, immediate savings measures across the organisation. After that, the most important thing was to enhance communication on all levels: with our team members, with our clients and with our suppliers.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">During these\u00a0times of great uncertainty and an ever changing situation, it was paramount\u00a0that we keep the communication open and honest at all times. We ensured this through regular and frequent senior team meetings, where the team leaders in turn\u00a0did the same with their individual teams.\u00a0 Consequently,\u00a0each one was always fully aware of the issues we were facing and became an integral part of the solution.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">During 2020, our team\u00a0conducted over 150 product and destination webinars with over 2,000 trade participants across five continents.\u00a0 We\u00a0 issued over 50 special advisories as the situation unfolded, and prepared comprehensive health and safety documents, giving our clients up to the minute information and re-assurance about our destinations.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><strong>What was your key message to your team during the lockdown and how did you keep your team morale high?<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><strong>\u00a0<\/strong>The key message was team work, perseverance and learning.\u00a0 I believe each of the team members has come out stronger and with additional skills acquired through multitasking and learning through new projects we have launched during\u00a0 2020.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><strong>List five words to describe your team.<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">Resilience, adaptability, resourcefulness, creativity and care.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><strong>\u00a0What message would you like to share with your team today?<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><strong>\u00a0<\/strong>Keep looking forward! Tough times come and go\u2026tough people always survive.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">&#8212;<strong>Peter Payet&#8211;<br \/>\nCEO-Desert Adventures Tourism LLC-UAE<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><strong><\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We asked some of the CEOs and Heads in our Company to tell us how they and their teams dealt with the long hiatus,\u00a0the the work-from-home situation, the vast changes that took place from March 2020 onwards.\u00a0 The pandemic hit us, but it also unlocked our strength.\u00a0 \u00a0And our executives kept the organisation together, never&#8230; <\/p>\n<div class=\"link-more\"><a href=\"http:\/\/pulseonline.co\/index.php\/peter-says-keep-looking-forward-tough-times-come-and-go-tough-people-always-survive\/\">Read More<\/a><\/div>\n","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/pages\/13165"}],"collection":[{"href":"http:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"http:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/comments?post=13165"}],"version-history":[{"count":14,"href":"http:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/pages\/13165\/revisions"}],"predecessor-version":[{"id":13409,"href":"http:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/pages\/13165\/revisions\/13409"}],"wp:attachment":[{"href":"http:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/media?parent=13165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}