{"id":12907,"date":"2021-05-30T10:04:12","date_gmt":"2021-05-30T10:04:12","guid":{"rendered":"http:\/\/pulseonline.co\/?page_id=12907"},"modified":"2021-08-29T14:40:11","modified_gmt":"2021-08-29T14:40:11","slug":"vishal-visualises-a-more-positive-future-for-the-company","status":"publish","type":"page","link":"http:\/\/pulseonline.co\/index.php\/vishal-visualises-a-more-positive-future-for-the-company\/","title":{"rendered":"Vishal Visualises a More Positive Future for the Company"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"color: #000000;\">How did SOTC deal with the tough times? What were the measures followed to keep the staff motivated and reassured?<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">Read on to see what <strong>SOTC MD Vishal Suri<\/strong> tells us about it.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"http:\/\/pulseonline.co\/wp-content\/uploads\/2021\/05\/VISHAL-SURI-SOTC.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-12909 alignright\" src=\"http:\/\/pulseonline.co\/wp-content\/uploads\/2021\/05\/VISHAL-SURI-SOTC-300x279.jpg\" alt=\"VISHAL SURI---SOTC\" width=\"352\" height=\"327\" srcset=\"http:\/\/pulseonline.co\/wp-content\/uploads\/2021\/05\/VISHAL-SURI-SOTC-300x279.jpg 300w, http:\/\/pulseonline.co\/wp-content\/uploads\/2021\/05\/VISHAL-SURI-SOTC-323x300.jpg 323w, http:\/\/pulseonline.co\/wp-content\/uploads\/2021\/05\/VISHAL-SURI-SOTC.jpg 892w\" sizes=\"(max-width: 352px) 100vw, 352px\" \/><\/a><strong>What, in your opinion, were the challenges that you faced in the past year and what measures did you take to meet them?<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">The COVID pandemic threw multiple challenges at us last year. It was\u00a0an unprecedented global situation where a healthcare crisis quickly turned into an economic crisis. Due to the severe lockdown across all major cities and countries worldwide,\u00a0most commercial\/business activities were badly affected. All business sectors took the brunt of this, but Hospitality, Aviation, Travel &amp; Tourism were the hardest and most severely hit. Our business operations almost came to a complete standstill.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">The most important step that we\u00a0 took first, was to set up a Remote Nerve-Centre where the entire Senior Leadership of Thomas Cook and SOTC came together to discuss\u00a0and address all issues pertaining to the company, and so we could relate to this crisis on a daily basis.\u00a0 We pooled\u00a0 our\u00a0individual expertise to take the best decisions for our Organization in these unprecedented times. The next step was to start transparent\u00a0and open communication with all our other colleagues on a periodic basis, to keep them informed\u00a0about what we were doing, and to ensure that the organization stayed calm and focused.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">We took the following measures to deal with this crisis:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li><span style=\"color: #000000;\">Our first and primary responsibility was to ensure Employee Safety, and compliance with the safety guidelines.<\/span><\/li>\n<li><span style=\"color: #000000;\">The second area that we focused on was Business Continuity, and Customer &amp; Employee Support.<\/span><\/li>\n<li><span style=\"color: #000000;\">The third important area was Cash Conservation and Cost Reduction to sustain ourselves.<\/span><\/li>\n<li><span style=\"color: #000000;\">We used the downtime to keep our engagement levels high, focused on re-skilling\u00a0and\u00a0\u00a0up-skilling our employees through training and knowledge sharing interventions.<\/span><\/li>\n<li><span style=\"color: #000000;\">Our Leaders worked within their respective businesses and functions to Reimagine, Restructure and Build our company for the future.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><strong>List five words to describe your team.<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><strong>\u00a0<\/strong>Resilient, dependable, flexible, united and compassionate.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><strong>What message would you like to share with your team today?<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">First and foremost, I would like to thank you for what you have already done to weather this crisis, and to get our company prepared for the future, and also to cope with the current situation. Your commitment made all the difference! My advice to everyone is to stay focused and positive. Stay safe by following a COVID appropriate lifestyle.\u00a0 Start preparing for the time when the world opens its arms to welcome tourists again.\u00a0 I visualise a good\u00a0 successful future for us.\u00a0 This too shall pass, and our business wil bounce-back.\u00a0\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">In the meantime, try to use this time gainfully, by lending\u00a0a helping hand to the community around you, and stay safe.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><strong><\/strong><\/span><\/p>\n<p style=\"text-align: justify;\">\n","protected":false},"excerpt":{"rendered":"<p>How did SOTC deal with the tough times? What were the measures followed to keep the staff motivated and reassured? Read on to see what SOTC MD Vishal Suri tells us about it. What, in your opinion, were the challenges that you faced in the past year and what measures did you take to meet&#8230; <\/p>\n<div class=\"link-more\"><a href=\"http:\/\/pulseonline.co\/index.php\/vishal-visualises-a-more-positive-future-for-the-company\/\">Read More<\/a><\/div>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/pages\/12907"}],"collection":[{"href":"http:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/comments?post=12907"}],"version-history":[{"count":8,"href":"http:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/pages\/12907\/revisions"}],"predecessor-version":[{"id":13309,"href":"http:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/pages\/12907\/revisions\/13309"}],"wp:attachment":[{"href":"http:\/\/pulseonline.co\/index.php\/wp-json\/wp\/v2\/media?parent=12907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}