This expansion augments Thomas Cook India’s distribution and reaches in Uttar Pradesh, including Agra, to 10 consumer access centres: 2 owned branches and 8 Gold Circle Partner (franchise) outlets. In addition to serving Agra, the outlet will also serve as a hub for the nearby business and residential areas of Jhansi, Firozabad, Aligarh and Mathura.
In the new age of travel, customers are understandably seeking the guidance and reassurance of holiday experts, and Thomas Cook India’s internal survey reiterates the same, with a significant 77% of respondents stating that they require guidance from a holiday expert. To help customers with their travel plans and requirements, Thomas Cook India opened this outlet in Agra.
Thomas Cook’s strategic omnichannel model offers extensive touchpoints to customers: India’s largest retail holiday network and B2B distribution (across its owned stores, Partner franchise outlets and Preferred Sales Agents) coupled with the Company’s website, call centres, Holiday app and Virtual Holiday store.
Additionally, to strengthen customer confidence in travel, Thomas Cook’s “TravShield” is India’s only safety commitment – with only vaccinated staff and co-passengers among many other precautions, building on their “Assured” travel safety protocols – developed in association with Apollo Clinics.
TravShield & Assured together, ensure best in class safety and protection for travellers in the post-Covid era, covering every distribution, delivery and partner touch point in the travel ecosystem.
Key segments driving growth from Agra include families, couples, millennials/young professionals, groups of friends, seniors, local trade associations and business travellers. Culture and heritage, adventure/outdoor, and spa/wellness are the top preferred holiday options for consumers from Agra.
Thomas Cook’s Gold Circle Partner outlet at Agra offers consumers end-to-end travel solutions with a wide range of travel and travel-related services, including International & Domestic Holidays (Group Tours, Personalised holidays, Cruises, etc.), Value Added Services like Travel Insurance; Visa Services, etc.
Thomas Cook (India) Limited
22/1, Emporium Block,
Behind Speed Color Lab,
Agra – 282002
Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Limited said, “Agra is a strong growth market for us at Thomas Cook India, and we are seeing a strong travel desire from the region. We are hence delighted to announce the opening of our Gold Circle Partner franchise outlet at Sanjay Place, a prime commercial hub, for better customer accessibility. We intend to accelerate demand while supporting our customers across segments including families, couples, groups of friends/young professionals, business travellers, local trade associations and more.”
He added, “Our Gold Circle Partner, Akash Deep brings over 12 years of travel and tourism expertise. His extensive network will strengthen Thomas Cook India’s presence in this growing market.
We extend a warm welcome to our Agra based customers. We have just launched exciting offers and discounts for the vacation season and our travel experts at our new outlet look forward to assisting customers from Agra – to plan their much-awaited holidays for 2022.”