We are happy to announce that our e-biz team has introduced Home Collection Services for its Visa Business. This facility is offered on a pan-India basis, in partnership with Blue Dart.
With a 39% surge in demand for its online visa services , the service aims to empower customers with a two-pronged benefit of convenience and safety, coupled with a live-tracking feature to monitor the delivery of their visa documents.
The service equips customers with the flexibility to schedule their collection/pick-up date as per their convenience. Additionally, customers can track the delivery status of their documents on a real-time basis, via a live-tracker feature.
To avail of this service, log on to www.thomascook.in/visa, and as part of their visa booking, select the “Collect from Home” option for documents, and schedule a pick-up for delivery to the closest Thomas Cook India branch. Customers can also track their shipment and receive updates on the delivery status.
Amit Madhan, President & Group Head – Information Technology & EBusiness, Thomas Cook (India) Ltd., said, “Visa processing is usually considered to be a stressful experience for travellers. Hence, to enhance convenience while saving time, and assuring the safety of their documents, we are delighted to launch our ‘Home Collection Services’ for Visa documents. Through this service, our aim is to provide a smooth, safe, and seamless customer experience.”