The Business Travel team has introduced a series of innovations and developments on SOTC’s technology front, which will increase productivity, be more user friendly, promote time optimization and enhance the customer experience. These include:
• A renewed contract with Sabre a leading global player in GDS. As per this renewed contract, the Business Travel team will be delighting more and more customers with the new look of Sabre’s work space. SOTC will be the first to test the product and get a look and feel of the new revamped, upgraded look. The company is the first organisation across India to roll-out the new implementation, which has additional features like a brand new, user-friendly workspace and new and better macros, which give immense productivity benefit and enhance user delight.
• SOTC has introduced a new pre-trip fare optimizer and post-trip fare optimizer to help customers find the cheapest fare.
• Business Travel has also introduced CRM, which will bring tremendous productivity and quality benefits to the business.
In addition, the Business Travel team is gearing up to launch SONIC 3.0. – a new and improved version of its successful cloud-based corporate travel booking tool SONIC 2.2, which provides an end-to-end technology suite encompassing an advanced internet booking engine facility using multiple sources of fares and availability, combined with comprehensive reporting and management capabilities. Powered by a fare pricing engine, ensuring the speediest, lowest and most accurate fares, Sonic 3.0 aims to offer clients integrated solutions individually tailored to a company’s corporate culture and travel program needs. The system is PCI-DSS compliant and has seamless integration with the invoicing system, a breakthrough in its kind.