The Jalandhar Branch of Thomas Cook has been dedicatedly serving customers for the last 20 years. This was, indeed, a cause for celebration!
We initiated the event on the third day of Navaratra with a pooja on the office Premises after which the team posed for some happy group photos! We decided to reach out to our customers in various ways to include them too in the joyous event, via newspaper insertions / e-mails/ messages, and were encouraged by the good response and appreciation we received. We felicitated them and greeted them with gifts, much to their surprise and delight!
The branch came into existence in April 1996, and has witnessed many ‘change of seasons’, but has always maintained high standards of service and raised the bar in the zone.
A brief History of Jalandhar: The name of the city is derived from the vernacular term ‘Jalandhar’ which means ‘area under the water’ i.e. the tract lying between the two rivers Sutlej and Beas. Jalandhar was part of the Indus Valley Civilization and is located in the Doaba Region northwest of Punjab State which is the oldest in Punjab. The area has seen rapid urbanisation and developed into a commercial centre in recent years, and has even been nominated for the smart city project in the IInd list.
The city is also the hub for sports goods manufacture for international markets, and also provides goods like glass and furniture to neighbouring cities as well.
Traditionally Thomas Cook, Jalandhar is a Wholesale Branch with 90:10 business generating from WS:RS, but recently it has been moving more towards the retail business as now the branch generates 50 % revenue from its Retail business alone.
We look forward to a positive future and many more successful years in the service of our customers!
Punjab, Karnal and Dehradun.