New Initiatives and Launches —- SOTC on the Upswing!

SOTC Store Locator Launched to Improve Visibility of SOTC Stores on the Internet Domain.

The next time you want to find an SOTC store near you, it’s just a click away!

On the 21st  of November 2022, SOTC launched its Store Locator….  to help our sellers manage, monitor and improve the visibility of the local SOTC stores in the Google Search engine and  the internet domain.

It is an awesome tool, with many useful features:

  • It will help us acquire more customers, and build our credibility and trust in the market.
  • Our brand may have a national presence, but this tool enables business locations to compete with local businesses for local customers.
  • We are able to deliver an effortless ‘Near me’ brand experience.
  • Today’s digital consumers value reviews online before buying or visiting a particular business. The Store Locator enables our customers to review customer comments before visiting our locations.
  • With the help of these micro analyses for our business locations, we can not only drive better outcomes., but also get real-time insights, and drive our stores performance through analytics.

Tie-up with Sankash

 A tie-up with Sankash means we can provide the best finance offers launched by any travel company.

It also enables our sellers to book customers without collecting any booking deposit. This is an absolutely ZERO MBD plan.   

 A customer can apply for a travel loan with minimum documentation – – only  a PAN & Aadhaar card.

Sankash will give an update on the loan approval status within 30-60 mins.

Cloudy Telephony

We have integrated our communication with Cloud Telephony system through Virtual Numbers, which enables real time tracking of calls, and call recordings, at all our store locations.

Our CRM system also triggers escalations to managers and regional managers as per the Escalation matrix defined.  Daily dashboard also gives visibility to sellers and managers on the number of calls actioned and missed.

The advantage is, this enables the senior teams to have entire visibility of the on-ground situation at the sales level, which helps them to take prompt action.

–Giselle D’Souza–
Manager B2C Sales