SOTC was recently honoured with the Best Customer Experience Award of the year by Kamikaze. The awards paid tribute to organizations and inspiring role models that lead the way in Customer Experience. Nominees in this category included leading corporates such as Citi Bank India, Flipkart, Mahindra Holidays, Samsung India, DHL Express, Nestle India, American Express, Jet Privilege, Birla SunLife, Tata Technologies, ICICI Bank, JW Marriott, ITC InfoTech, Shell India, Tata Starbucks, Bata India, Raymond’s, Axis Bank, Tata Motors, Audi India etc. To be included among the giants, and be chosen, is a great boost for us!
The award forms the industry’s benchmark in terms of best practice and process excellence. Our focus has always been being customer centric and the award adds immense value to our brand and reinforces our position as a Customer Centric Organization.