Gulf Dunes, the leading and preferred Destination Management Company in the UAE and Oman for the Meetings, Incentives, Conferences and Exhibitions (MICE) industry, has received overwhelming expressions of gratitude and compliments for their excellent handling of a familiarisation trip for Germany-based MICE planners, an incentive group trip for 60 people from a US-based insurance company and another US-based client for a group trip to Oman and Abu Dhabi.
“We at Gulf Dunes have always delivered on our promise,” said Cathy Mead, General Manager. “By combining our clients’ experience with our expertise within our destinations, we have collaborated with them, listened intently to what they want and then provided our insight and creativity to come up with something brilliant that simply exceeded their expectations.”
“Wow! Wow! Wow! What a team – ‘The Dream Team’! You certainly made my life so much easier. Working with Gulf Dunes was a real pleasure. Both the team in the UAE and Oman are a joy to deal with. For sure I am strongly recommending all my USA contacts to use Gulf Dunes every time.” – From a US-based client that had a group that travelled to Oman and Abu Dhabi in the UAE.
“As we are very much in the business of making all our clients happy, we make sure that we always work as a team. And as a team, we also make it a point to have fun in doing whatever task is required from us in getting the job done and doing it right,” Cathy added. “For us, no effort must be spared in paying attention to every detail to ensure that we provide an experience that is uniquely and distinctly delivered the Gulf Dunes way.”
Making full use of its over two decades of experience and expertise in a destination like the UAE, some of the activities that the MICE planners from Germany did in Dubai included an At The Top experience at Burkj Khalifa, a private yacht cruise, a cultural tour in old Dubai, a driving experience at Dubai Autodrome, dune bashing in the desert, and dining experiences at Jumeirah Zabeel Saray and Burj Al Arab.
Below are their messages of gratitude and praise:
“Thank you, thank you, thank you very much for this wonderful an amazing Educational-Trip. It was an extraordinary experience and I got to know Dubai from a very impressive and special side. I would be looking forward to meeting you and your team again in Dubai, Abu Dhabi or Germany anytime.”
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“It was a great honor and a great pleasure for me to take part in this unforgettable Fam Trip. I’ve got to know a wonderful country and met wonderful people. This is what impressed me a lot. The activities altogether were, of course, exhausting, but in a positive way because we have experienced a lot. Everything was a lot of fun and I learned a lot from you. Once again a very big Thank You!”
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“I was very much impressed by the highly professional manner by which you worked and implemented things. Everything was so perfect. One always felt looked after and taken good care of throughout the trip. Everyone was very warm-hearted and accommodating. Should any of you happen to be in Germany one day, we would be very, very happy to welcome you! Looking forward to hopefully seeing you again!”
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On the other hand, below is the message from the client that had a group of 60 people as part of an incentive trip of a US-based insurance company:
“I wanted to make sure I sent a proper thank you to your team in Dubai. I could not have asked for a better team to support our program. Gulf Dunes were true professionals and were the key to the success of our program. As you know, planning and executing international programs can be very complicated when you are not familiar with the location and have never visited. However, your team made sure that every part of the program we planned together was properly arranged prior to our clients arriving to every single activity. All angles of the program was properly covered and a smooth execution was ensured each time.
Apart from the difficulty in executing an international program, I was the only staff on site and was very much concerned with how to pay equal attention and oversee every detail of so many things that are going on. However, your team made sure that I was able to focus on the bigger items as well as my client. I honestly felt the Gulf Dunes team as a true extension of my own team. Please ensure that the management team knows how wonderful this team is and how truly happy I am and my clients are to have had the privilege to work with such an amazing team. I would recommend, and actually already have, the Gulf Dunes team to any of my colleagues.”
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And lastly, a group from Ireland wrote a note to the Gulf Dunes team as soon as they got back home and said: “Huge thank you to you and your team on the ground. We were blown away by your support and service so thank you. We absolutely hope to host more events with you this year and into the future. The trip was a huge success and both the client and all the guests were really happy with how everything went.”
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